Privacy Policy

Last updated: Monday, October 21, 2024

At Erraiss Consulting International, we place great importance on the protection of our users' personal data. This privacy policy outlines how we collect, use, store, and protect personal data in accordance with Law 09-08 in Morocco and the General Data Protection Regulation (GDPR) of the European Union.

1. Data Controller

The data controller for personal data collected on this site is:

Erraiss Consulting International
Address: Résidence Jnane Tissir Bloc B4 App 10 Targa, Marrakech (Morocco)
Email: erraiss@erraiss.com
Phone: +212 6 05 73 75 76

2. Personal Data Collected

We collect the following data when you browse or interact with our website:

First and last name
Email address
Phone number
Browsing data (cookies, IP addresses, location)

This data is collected when:

You fill out a contact form
You subscribe to our newsletter
You browse our site
3. Purposes of Processing

The personal data collected is used for the following purposes:

Responding to your contact or consultation requests
Managing the sending of newsletters and commercial information about our services
Improving the user experience on our site
Ensuring our practices comply with legal requirements
4. Legal Basis for Processing

We process your data on the following legal bases:

Consent: By providing your information via our forms, you expressly consent to our processing your data for the mentioned purposes.
Legitimate interest: We may also process your data to improve our services or for statistical purposes.
5. Data Storage and Transfer

The collected data is stored on secure servers located in Europe, in accordance with European regulations on data protection.

We guarantee that personal data is not transferred or sold to third parties unless necessary to provide the requested service or to comply with a legal obligation.

6. Data Retention Period

Personal data is retained for the duration necessary to achieve the purposes for which it was collected, unless the law requires a longer retention period.

Contact data: Retained for the duration necessary to process the request, then deleted after 12 months.
Browsing data: Retained for 12 months for statistical purposes.
7. Your Rights

Under Moroccan Law 09-08 and the GDPR, you have the following rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request the correction of your data if it is inaccurate or incomplete.
Right to erasure: You can request the deletion of your personal data under certain conditions.
Right to object: You can object at any time to the processing of your personal data for marketing purposes.
Right to data portability: You can request to receive your data in a structured and readable format.

To exercise these rights, please contact us at the following email address: erraiss@erraiss.com

8. Use of Cookies

Our website uses cookies to enhance browsing experience and analyze traffic. Cookies are small files stored on your device that allow us to recognize your preferences during subsequent visits.

You can disable cookies through your browser settings, although this may limit certain functionalities of our site.

9. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and to prevent unauthorized access, alteration, or destruction of your data.

10. Changes to the Privacy Policy

This policy may be updated at any time. In the event of changes, we will publish the new version on this page, indicating the date of the last update. We recommend regularly checking this page to stay informed of any changes.

Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us at the following address:

Erraiss Consulting International
Address: Résidence Jnane Tissir Bloc B4 App 10 Targa, Marrakech (Morocco)
Email: erraiss@erraiss.com
Phone: +212 6 05 73 75 76